UK Delivery Information

We use DPD Local or Royal Mail to deliver all UK parcels. You all receive a tracking number from DPD Local or Royal Mail once your parcel has been dispatched from MBFW HQ. You are able to use this to manage your delivery preferences. You can track your orders here.

All MBFW products are stocked in the UK, however sometimes circumstances may arise where there is an increased demand for a certain products in-line with promotions running at the time. On rare occasions this will mean that we have to contact you to extend the estimated delivery time.

UK Standard Delivery

£5.95 or FREE when you spend £200 or more

Our standard delivery option will arrive with you in 3-5 working days.

UK Express Next Day Delivery

£9.95 Order before 12pm Monday - Thursday

We will do our very best to ensure that it arrives with you in time – as we fully understand there is most often a very good reason you are using this service. Deliveries will require a signature on arrival.

UK Saturday Delivery

£12 Order before 12pm on a Friday

If you would like to nominate a Saturday delivery please also select this option.

International Delivery Information

Can take up to 10 working days, depending on where your order is being despatched to. We use a variety of different shipping companies, and you can track your order easily here.

Please read carefully below for the different methods we offer to different locations worldwide.

Standard European Delivery

£14.95 - £19.95 (Includes Republic of Ireland) - cost varies by location and is calculated at checkout. (3-7 Working Days)

We are pleased to confirm that following the UK’s departure from the European Union, we have been working hard to adapt our processes to enable us to continue offering cost effective European delivery method. You will now be able to continue to pay the price shown on our website, with no additional costs incurred on arrival of your order with you. Your shipping cost and and taxes paid at checkout will cover any import duties, meaning you can shop with us without the worry of paying any form of import duties. You can order with confidence knowing that your MBFW item(s) will be delivered to you as normal.

Please note we will not be refunding any taxes, VAT or handling fees when ordering with us as a European Union customer.

We use a selected local carrier for all our international orders, and this is calculated at checkout, according to the address/location you use during checkout.

We will always do our very best to get each product out to you as quickly as possible, therefore, if you have an enquiry regarding our delivery services or the delivery of your order, please contact our Client Relations Team: customercare@mybestfriendswardrobe.co.uk

United States and Canada Delivery

£24.95 - (3-7 Working Days)

When ordering and selecting USA & Canada Delivery, you (the buyer) are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. which are required by your country for importing consumer goods. MBFW do not collect this in the purchase or checkout process, and we cannot therefore give you an estimate of the cost. These vary from country to country.

Before purchasing, please check with your local postal or customs office to ensure there are no surprise charges when clearing your package through customs, or additional costs. and to have an idea of what the additional cost may be.

It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing an order with MBFW. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.

We use DHL for all our international orders, and this is calculated at checkout, according to the address/location you use during checkout. Please allow this timeframe prior to contacting our customer care team. Any issues you have we will be more than happy to assist you with.

We will always do our very best to get each product out to you as quickly as possible, therefore, if you have an enquiry regarding our delivery services or the delivery of your order, please contact our Client Relations Team: customercare@mybestfriendswardrobe.co.uk

Rest Of The World International Delivery

£29.95 - (7-10 Working Days)

When ordering and selecting Rest of the World International Delivery, you (the buyer) are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. which are required by your country for importing consumer goods. MBFW do not collect this in the purchase or checkout process, and we cannot therefore give you an estimate of the cost. These vary from country to country.

Before purchasing, please check with your local postal or customs office to ensure there are no surprise charges when clearing your package through customs, or additional costs. and to have an idea of what the additional cost may be.

It is your full responsibility to verify the customs, duties charges, and procedures in your country prior to placing an order with MBFW. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.

We use DHL for all our international orders, and this is calculated at checkout, according to the address/location you use during checkout. Please allow this timeframe prior to contacting our customer care team. Any issues you have we will be more than happy to assist you with.

We will always do our very best to get each product out to you as quickly as possible, therefore, if you have an enquiry regarding our delivery services or the delivery of your order, please contact our Client Relations Team: customercare@mybestfriendswardrobe.co.uk

Pre Order Delivery Information:

Please allow 1-2 weeks from order for delivery of any item clearly stated at checkout as ‘Pre-Order’. We will always dispatch your purchase as soon as it arrives with us from our Paris workshops.

Should it be looking likely that delivery will run over the 2 week period, which is normally a situation out of our hands, you will be updated by a member of the MBFW team with an accurate delivery date.

Please be assured that we always do our upmost to deliver the very best service possible. Please email customercare@mybestfriendswardrobe.co.uk should you require more information.